When buying pre-owned watches, having the security of a warranty helps to give you peace of mind incase anything unexpected happens.
HOW OUR 12 MONTH WARRANTY WORKS
REMAINING manufacturers WARRANTY
If the watch your purchased still has an active manufacturers warranty then you would send the watch back to the manufacturers for repair. This can be done via us or by visiting your local authorised dealer.
If your watch is not longer covered by a manufacturers warranty but is within your warranty period with us, then you may send your watch back to us for inspection and repair.
REPAIRS OUT OF WARRANTY
If you have a watch that is not covered by either warranty, you can send us your watch for inspection and we can quote you a price to repair the damage. The repairs will be covered under our 12 month warranty from the date of completion.
WORTH CHECKING OUT
The Onaro warranty aligns with the terms and conditions specified in the manufacturer's warranty. It's important to highlight that the standard manufacturer warranty excludes coverage for the following: theft or loss of your watch, wear-and-tear, accidental damage and water damage sustained from submersion in water, which contradicts the manufacturer's guidelines.
Additionally, if there has been any modifications made to the watch this will invalidate your warranty. This includes the addition or substitution of components with aftermarket products not supplied by the manufacturer.